Any outcome, from a school portfolio to launching a space shuttle, consists of a series of small steps that follow one another. The quality and timing of the entire process depend on how well these steps are thought out. The same applies to digital services: to create, for example, a website, one must go through many milestones (research, UX, concept, page design, copywriting, layout, QA, etc.).

Shafan Agency has clear processes and protocols written in the form of guides and available to all employees. At any given moment, we know at which stage the project is, and when one stage transitions to another.